The Terms for Using Stucco HQ

Agreement to These Terms

These Terms of Service ("terms") apply to your use of www.StuccoHQ.com (the "website") and the phone numbers shown on it, both operated by Stucco HQ ("we," "us" or "our"). By using the website, calling us or sending a request, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the website.

You must be at least 18 years old to send a request. If you request work for a property, you confirm that you own it or are allowed to arrange work on it. If you use the website for a business, such as a property manager, builder or general contractor, you confirm that you can agree to these terms for that business.

How the Stucco HQ Network Works

Stucco HQ is a Florida network of independently owned and operated, licensed and insured local stucco contractors.

Each Stucco HQ contractor is solely responsible for its own estimates, workmanship, materials, permits, warranties and conduct. Stucco HQ does not perform stucco work and is not responsible or liable for any contractor's work.

Stucco HQ runs the website, the phone lines and the advertising for the network. When you call or send a request, the Stucco HQ office takes your details and sends them to the local Stucco HQ contractor that serves your property's area. Your local contractor contacts you, sees the project in person and gives you a written quote.

Each contractor is a separate business. It is not an employee, agent or partner of Stucco HQ, and Stucco HQ does not supervise or control how it does its work.

Your Agreement Is With Your Contractor

If you hire your local contractor, your agreement for the work is between you and the contractor. Stucco HQ is not a party to it and does not set the price, schedule or terms of the work. The contractor's written quote and contract control the work, and they should include any notices and cancellation rights Florida law requires.

Your contractor is solely responsible for its own estimates, workmanship, materials, permits, inspections, licenses, insurance, warranties, cleanup and conduct, and for following the Florida Building Code and local rules. Any warranty on the work comes from your contractor, not from Stucco HQ.

Before work begins, you can ask your contractor for proof of its license and insurance. You can check a contractor's license with your county or city licensing office, or, for state-licensed contractors, at myfloridalicense.com.

Estimates and Response Times

Estimates from your local contractor are free, and you are never obligated to hire anyone. A real person answers our phones 24/7, and we work to have your local contractor reach you quickly, but we cannot guarantee when a contractor will contact you, when an appointment is available, or that a contractor can take on every job.

Website Information Is General

Articles, guides, crack descriptions, Florida weather information and other content on the website are general information to help you understand stucco. They are not an inspection, an engineering opinion or advice for your property, and they are not a quote. The Stucco HQ office takes your request, but it does not judge damage by phone. Only a contractor who sees your walls in person can tell you what they need.

Photos and illustrations on the website show typical stucco work and Florida properties. They are examples only and may not show work by your local contractor or a property like yours. Results vary with each property, its walls, materials and conditions.

Reviews on the website reflect the experiences of individual customers. Your experience may be different.

Calls, Emails and Text Messages

When you send a request, you agree that Stucco HQ and your local contractor may call or email you about it at the phone number and email address you give. Please give your own contact details, and keep them accurate. You can ask us or your local contractor to stop contacting you at any time.

Text messages are optional, and they come from your local contractor, not from Stucco HQ. If you agree to them, your local contractor may text you about your request. Message frequency varies, and message and data rates may apply. Reply STOP to stop texts or HELP for help, or call (877) 321-1982. Agreeing to texts is not a condition of any purchase. See the Privacy Policy for the full text message terms.

Calls to and from Stucco HQ may be recorded for quality and training, and to make sure your request reaches the right contractor. Recorded calls begin with a notice.

Using the Website

When you use the website or our phone lines, you agree not to:

• Send false or misleading information, or another person's information without their permission
• Send spam, advertising, or harmful code such as viruses or malware
• Try to get into the website's servers, forms or connected systems without permission, or interfere with how they work
• Copy or republish the website's content, photos or logo on another website or for any commercial purpose
• Use the website or our phone lines to recruit or solicit the network's contractors
• Use the website in any way that breaks the law

Our Name, Logo and Content

The website and its content, including its text, photos, illustrations, graphics and design, belong to Stucco HQ or are used with permission. "Stucco HQ" and the Stucco HQ logo are our trademarks. You may view and share pages from the website for your own personal, non-commercial use. Any other use needs our written permission.

Other Websites

The website links to websites we do not operate, such as Google reviews, Google Maps and our Facebook page. We are not responsible for their content, products, services or privacy practices, and a link does not mean we endorse them.

Disclaimer of Warranties

The website and Stucco HQ's services are provided "as is" and "as available." To the fullest extent Florida law allows, Stucco HQ makes no promises or warranties of any kind, express or implied, about the website, about any contractor, or about any contractor's estimates, work, materials or results, including any implied warranties of merchantability, fitness for a particular purpose or workmanlike performance. We do not promise that the website will always be available or free of errors.

Limitation of Liability

Stucco HQ is not responsible or liable for any contractor's work, or for anything a contractor does or fails to do. That includes property damage, personal injury, defective or unfinished work, delays, permits, warranties, and any dispute about price or the terms of the work. Any claim about the work is between you and your contractor.

To the fullest extent Florida law allows, Stucco HQ and its owners, employees and agents are not liable for any indirect, incidental, special, consequential or punitive damages arising out of your use of the website, our phone lines or any contractor's services, and Stucco HQ's total liability for any claim related to the website or these terms is limited to one hundred dollars ($100).

Nothing in these terms limits liability that cannot be limited under Florida law, such as liability for Stucco HQ's own gross negligence or intentional misconduct.

Disputes With a Contractor

If you have a disagreement with your local contractor, please work it out with the contractor directly. You can also let us know, and we may try to help, but we are not required to resolve it.

To the fullest extent Florida law allows, you release Stucco HQ and its owners, employees and agents from claims, damages and losses of any kind arising out of a contractor's estimates, work or conduct, or out of any dispute between you and a contractor.

Your Responsibility

You agree to cover any claims, losses and costs, including reasonable attorneys' fees, that Stucco HQ faces because you misused the website or our phone lines, gave false information, or broke these terms.

Florida Law and Courts

These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute about the website or these terms will be brought in the state courts located in Flagler County, Florida, or in small claims court where the claim qualifies, and you agree to the jurisdiction of those courts.

Changes and General Terms

We may update these terms from time to time. When we do, we will post the new version on this page and change the "Last updated" date at the top. Using the website or sending a request after a change means you accept the updated terms.

If any part of these terms is found invalid or unenforceable, the rest stays in effect. If we do not enforce a part of these terms, we can still enforce it later. These terms and our Privacy Policy are the entire agreement between you and Stucco HQ about the website and our services. They do not replace any written quote or contract between you and your contractor.